Home How to Guide Google Keep Not Syncing Notes & Images

[Fix] Google Keep Not Syncing Notes & Images

Keep from Google is a handy tool and is among the best note-taking apps for your Android and iOS. Keep being a Google product syncs all the notes taken on the app and web version on Google Drive, thus making it available on any and every device you use. It is also in our best productivity apps list.

However, at times, Keep may stop syncing notes taken on your Android device or web version. This can be annoying as one of the reasons why note-taking apps are such a handy tool is because of seamless synchronization across devices.


If Google Keep is not syncing your notes, here is how to fix it.

Fix Google Keep not synching notes and images in Android

Restart Your Android Phone

If you just installed Google Keep and find it not syncing your notes on Google Drive, a quick restart can fix the issue. It did work for me, so give it a try.

  1. Press and hold the power key and tap Reboot.
  2. As the phone reboots, the app will start syncing the notes provided that you are connected to the internet.

Turn On Keep Sync Settings

Sync settings in Android allow you to turn on and off sync option for any apps from the settings. If the sync option is disabled for keep, you need to enable it.

On your Android phone, open Settings.

Scroll down and tap Accounts > Sync. The settings can be a little different based on the smartphone you are using.

Tap Google from the apps list and select the Gmail account associated with Keep.

Find Keep, and if the syncing is off, it will show Sync is off status.

Turn on Sync for Keep by toggling the slide.

Also Read: How to Use Multiple Instances of the Same App on Android

Clear Keep Cache & Data

Clearing the cache and data can help you fix issues with the Android apps. Try clearing the cache and app data to see if that helps you resolve the keep not syncing issue.

Open Settings from the Home Screen.

Go to Installed Apps / Apps.

Look for Keep and open it.

Tap on Clear Data > Clear Cache.

Update Google Keep

While there is no reason for a fully functional app to go, rogue, just because you didn’t update it to the latest version, app updates usually bring security patches and bug fixes. Updating Google Keep to the latest version can solve the syncing issue.

Open the Google Play Store app.

Search for Google Keep and open the result.

The update button will appear if an update is available.

Tap on Update to install updates.

Once the app is updated, open, and try to sync your notes.

Remove & Re-Add Gmail Account

Removing and re-adding your Google account in the settings can do the trick as well. This has worked for a few Keep users, so give it a try.

To do this, go to Settings and tap Sync.

Tap Google and select the account you want to remove.

Tap “Three-dots” and select Remove Account.


Go back to Sync, scroll-down, and tap Add account.

Enter your Google account details and allow access.

Try to sync Google Keep notes and images from the app now and see if it syncs.

Before uninstalling

If nothing seems working, uninstalling and reinstalling Google Keep is one option you have. However, if you don’t want to do that, you can wait.

If it is a widespread issue, the developers will release an update to fix the bug.

If you are planning to uninstall Keep to resolve the issue, then read the next steps. I will show you how to save your images before uninstalling Keep.

Send Keep Images / Notes as Email Attachment

Google Keep allows you to share notes through email. Unfortunately, you can only share one Note as an email at a time. If you have multiple notes to share, there is no option as of now.

When a user uninstalls keep, any unsynchronized data (including images and text) will be deleted along with the app. If you don’t want your images to be deleted after uninstalling Keep, you can send all the photos as an email attachment to yourself.

You can later download the images from the email and re-attach it to your notes.

To do this, open Google Keep on your Android phone.

Press and hold the “note document” you want to send as an email.

Tap on Three-dots on the right side and select Send.


Select Gmail from the list of apps.

Enter your email ID in “To,” and tap Send.

The email will be sent to your Gmail address, even if you are using the same Gmail account to compose this email. The email will contain any images from the notes as attachments that you can download to your PC or phone’s storage.

Uninstall and Reinstall Google Keep

To uninstall Google Keep App, go to Settings > Apps.

Tap Google Keep > Uninstall > OK.

These fixes should help you resolve Google Keep not syncing problem. However, if you have decided to move from Google Keep to other apps like Evernote, that’s not easy either. You can begin with my guide on importing Google Keep notes to Evernote.



  1. This is what fixed Keep for me, on Samsung Galaxy S9, maybe because I use Mid Power saving mode:

    Settings -> Device Maintenance -> Battery -> Unmonitored Apps -> Add apps -> Keep -> Done

  2. Thanks, removing keep app and reinstalling did the trick, no more manually refreshing between desktop app and android app.
    (clearing cache would have fixed it as well I suppose)

  3. Hi. This is useful information, thank you! However, many of the users ended up here because Keep doesn’t sync (uploads) images, only text. So procedures like clearing the cache or reinstalling the app lose a good deal of the purpose —for all those images would be lost (they haven’t been synced yet).

  4. My wife has Google Keep on her iPhone so we can share our grocery list. While I have no problem with Keep on my Android, she always gets a “refresh required. This may take several minutes” message whenever she launches Keep. Any one know how to fix this?

  5. I lost my keep data between april 2nd and 6th. It took a auto update n when i checked i had lost data during that duration. How do i rectify it?

  6. One of the main for google keep not to synchromize is the fact that googkeep need to be updated. It is common for smartphone that have a full internall memory not be able to upgrade app.

  7. None of these solutions worked for me. I have lost a lot of notes and photos now. Keep was the one note app that I still trusted. I just realized that it hadn’t synced on any of my Apple or Android devices since November 2020. Now there is nothing . Sad.

  8. *** WARNING! ***

    You should NOT Clear Data or Uninstall Keep if you KNOW you have Unsynced Notes/Data! You will LOSE DATA!

    I CAN’T BELIEVE “Clear Keep Cache & Data” is the 2nd troubleshooting step! You SHOULD NOT do that!

    Technically, clearing Cache only (NOT “Clear Data”) SHOULD be safe, BUT I WOULDN’T TRY IT if I have Important Unsynced Data!

    If you have Unsynced Notes/Data, you should open the app on a Phone, then open the Website…


    …either on another Phone (in a Browser) or on a Computer, then VERY CAREFULLY compare which Notes are different (or not present at all) between the app & Website.

    WARNING: Be very careful to NOT make changes on the Website in Notes that have unsynced changes in the app. Making New Notes (on the Website {or app}) is fine, but don’t edit Notes on the Website if that Note has unsynced changes in the app (it would create an Edit Conflict, if syncing ever started working).

    Then you should TRY to Send/Backup/Copy the Notes from the app to SOMEWHERE (E-mail or wherever)…if nothing else, manually open each Note (in the app), Select All, Copy, then Paste somewhere (but try the Share options 1st).

    Note: To “Select All”…

    1. Long press on a word (or somewhere in a text field)

    Note: “Long press” means to put your finger on the screen & leave it there for about 1 or 2 seconds. It’s like “right clicking”, but on a Phone.

    2. Tap “Select All” (if present) or Tap an icon that looks like a “3 dots menu”, then Tap “Select All”

    …every Phone is different, but I hope this helps someone find it.

    If nothing else at all works, just manually re-type the Notes by reading on the Phone & typing into the Keep.Google.com Website.

    Then, ONCE YOU HAVE ALL UNSYNCED NOTES SOMEWHERE SAFE, then (& only then), try to beat the app into submission & figure out why it won’t sync!

    HTML test: Keep.Google.com


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